If you need specific help, the organisations below may be able to provide support.
RainbowYOUTH provides 1:1 and group peer support for queer, gender diverse and intersex youth across Aotearoa. We are proud of the resilience shown by young people in the face of challenging circumstances. Some of our young people have been isolating in homes with unsupportive families. We've been working with them and helping them stay connected to our communities. As New Zealand moves to Level 2 and beyond, we're looking forward to connecting with people IRL again!
Throughout Alert Levels 3 and 4, most services for young people and whānau are available online. Our support workers are all working remotely, just email us for support. From 2-4pm on weekdays, our support workers run an anonymous online chat. We have a Discord channel where queer, gender diverse and intersex young people can chat and connect with each other. If you’d like to sign up for our digital pen pal programme for young people, click here. Finally, most of our peer support groups continue to operate online.
0800 OUTLINE (688 5463)
From the beginning of the COVID-19 outbreak, OUTLine has been aware of its impact on the physical and mental health of LGBTQI+ people in Aotearoa. We’ve been hearing from people who were locked down in unsupportive environments, worried about access to healthcare and experiencing increased distress, as well as people who have been spending this time reflecting more on their identities and relationships.
We worked quickly to ensure that all our support services remained available during different levels of Aotearoa’s response. Our trained peer support volunteers have been taking calls remotely on 0800 OUTLINE (688 5463) from 6-9pm every day and responding to voicemails if people can’t get through or call outside these hours. Our volunteers have adapted quickly and shown huge energy to support rainbow people who need someone to talk to. Our specialist counselling services are running via video chat; and our Auckland Trans Peer Support Service, run alongside RainbowYOUTH, continues to operate using remote alternatives. We’ve also been providing additional support in the form of virtual workshops and activities, which we hope to continue using to reach people throughout Aotearoa in the months to come.